TrekVape Privacy Policy

Privacy Policy – TrekVape.com

At TrekVape, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, and secure your personal data when you visit trekvape.com or make purchases of disposable vapes from our wide selection of premium European brands.

Information We Collect

To ensure a seamless shopping experience, we collect various types of information when you interact with our website:

  • Personal Details: This includes your name, contact number, email address, and shipping/billing information, which are provided during account creation, checkout, or customer service interactions.

  • Order & Payment Information: Details of your transactions, payment preferences, and order history are collected to process your purchases.

  • Website Usage Data: We gather data on how you use our site through cookies and similar tools. This includes IP addresses, browser type, and device information to help improve functionality.

  • Communication Records: Any messages or feedback submitted to our support team are logged to enhance our service and assist with future queries.

How We Use Your Information

The data we collect is used exclusively to improve your experience and deliver high-quality service. Specifically, we use it to:

  • Process and Ship Orders: Your personal and payment details are required to fulfill orders efficiently and accurately.

  • Customer Support: We use your information to respond to inquiries, update you on order status, and provide relevant assistance.

  • Marketing Communications: With your permission, we may send promotional emails about special offers, new arrivals, or company updates. You may unsubscribe at any time.

  • Improve Website Performance: User behavior helps us analyze how the site is used and identify opportunities to enhance navigation and features.

  • Fraud Prevention and Security: Your data helps us monitor for fraudulent activity and maintain a secure online environment.

Data Sharing Practices

TrekVape values your trust and does not sell or share your personal data for advertising purposes. We only share data when necessary, such as:

  • Third-Party Services: We may share limited data with trusted service providers (such as shipping carriers or payment processors) to fulfill orders and transactions.

  • Legal Compliance: If required by law, we may disclose information to regulatory bodies or law enforcement agencies.

Protecting Your Data

We take the security of your personal information seriously. TrekVape implements strict measures to protect your data, including:

  • SSL Encryption: All sensitive data shared with our website is protected using Secure Socket Layer (SSL) encryption.

  • Restricted Access: Only authorized team members can access personal data, and only for relevant business purposes.

  • Regular Security Checks: We routinely monitor our systems to guard against unauthorized access, data loss, and other threats.

Your Rights & Choices

TrekVape gives you full control over your personal data. As a customer, you have the right to:

  • Access or Modify Your Information: You may request to view or update your personal details at any time by contacting us.

  • Delete Your Data: If you wish to remove your data from our systems, you may request account deletion, subject to legal and transactional obligations.

  • Opt Out of Marketing: You can unsubscribe from marketing communications by clicking the unsubscribe link in our emails or by contacting our support team directly.

Use of Cookies

TrekVape uses cookies and similar technologies to personalize your visit, track website performance, and display relevant promotions. You can manage or disable cookies through your browser settings if you prefer.

Changes to This Policy

We may occasionally revise this Privacy Policy to reflect changes in our services or compliance with legal requirements. All updates will be posted on this page, and we encourage you to review it regularly to stay informed.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: [email protected]
Website: https://www.trekvape.com

Thank you for trusting TrekVape – your premier source for bulk disposable vape solutions across Europe. Whether you’re in Germany, France, Spain, Italy, or anywhere else in the EU, we are committed to protecting your privacy and delivering an outstanding customer experience.