Shipping Policy

Welcome to TrekVape – Your Premier Source for Wholesale Disposable Vapes in Europe

At TrekVape, we pride ourselves on delivering reliable and efficient shipping solutions for all your disposable vape needs across Europe. Whether you are a retailer or a bulk buyer, our comprehensive shipping policy ensures smooth, transparent logistics for every order.

🚚 Order Processing and Dispatch

Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be handled the next working day.

Dispatch Time
Once processed, your order will be dispatched within 2–3 business days, ensuring timely delivery and minimal wait.

🌍 Delivery Methods and Timelines

We offer tailored shipping solutions depending on your destination and order size:

✅ Delivery Duty Paid (DDP) – For a Seamless Experience

TrekVape provides DDP shipping to the following European countries, meaning all duties and taxes are included, ensuring a hassle-free experience:

  • Germany

  • Netherlands

  • Belgium

  • Spain

  • France

  • Portugal

  • Poland

  • Italy

  • Austria

  • Denmark

  • Finland

  • Sweden

  • Czech Republic

  • Hungary

  • Ireland

  • Greece

Estimated Delivery Time: 7–14 business days from dispatch.

📦 Standard Shipping – For Other European Destinations

For countries not listed under DDP, we offer standard shipping options. Delivery times may vary but generally range between 10–20 business days.
For specific rates and timelines, contact our customer support.

💶 Shipping Costs for Bulk and Retail

We specialize in wholesale orders, offering competitive and transparent shipping fees based on order volume and destination.

  • Bulk Orders: Discounted shipping rates and even free shipping for select large-volume purchases.

  • For exact pricing, feel free to contact [email protected] for a custom quote.

🔍 Tracking Your Shipment

You will receive a shipping confirmation email with a tracking number once your order is dispatched.
Track your package anytime via 17track.net.
Please allow 1–2 business days for tracking info to become active.

🌐 International Shipping (Non-EU)

TrekVape ships globally! If you’re located outside the EU, contact our customer service for a custom shipping plan.
Please note, customs duties and shipping times may vary depending on your country.

✏️ Modifications & Cancellations

You can cancel or modify your order before dispatch.
Once shipped, changes to the address or cancellation are no longer possible.
Contact our team ASAP for help with edits.

📦 Lost, Damaged, or Delayed Packages

  • Lost Shipments: If your package is missing beyond the expected timeframe, we will investigate and offer replacement or refund.

  • Damaged Goods: Report damages within 48 hours of delivery with photos. We will arrange a replacement or refund as needed.

  • Shipping Delays: While rare, delays due to customs or courier issues can occur. Please monitor tracking and contact us for support.

🚫 Shipping Restrictions

Due to varying local laws, we may not ship disposable vapes to certain regions.
Please check your country’s import policies before ordering.
TrekVape is not responsible for delays or rejections due to customs regulations.

📧 Customer Support

Need help? Our dedicated support team is here for you!
Email: [email protected]
We aim to respond within 24 hours.

Thank you for choosing TrekVape as your trusted wholesale partner in disposable vaping products.
We are committed to fast delivery, transparent pricing, and excellent customer service throughout Europe and beyond.